Working Cafe

Level 2 Certificate in

Digital Skills for Work

Qualification purpose

The purpose of this qualification is to allow learners to demonstrate understanding of, and competency in, digital literacy skills. It will help learners progress to a work role where digital literacy skills are required.


There are 4 mandatory units:

  • Unit 1 - Using and managing information

  • Unit 2 - Keeping yourself and others safe when using digital devices

  • Unit 3 - Communicating and collaborating online

  • Unit 4 - Digital career development

Learners who achieve this qualification could progress to:

  • NCFE Level 2 Award/Certificate in Digital Promotion for Business

  • NCFE Level 3 Certificate in IT User Skills (ITQ)

  • NCFE Level 3 Certificate in ICT Systems and Principles

  • NCFE Level 3 Extended Diploma in IT (General)

  • NCFE Level 3 Extended Diploma in IT (Business).

Resource requirements

To achieve the learning outcomes in this qualification, learners will need to have access to the following:

  • a personal computer, laptop, tablet or other digital device

  • access to a file storage medium prescribed by the organisation where in work, or access to a storage medium where a simulated activity is undertaken

  • access to an email account, instant messaging account, online feedback sites, video messaging, forums and social networks

  • web browser software

  • online meeting software

  • online meeting equipment such as webcams and microphones

  • online collaboration software/applications

  • blogging software/applications

  • word processing software/applications

  • printer

  • internet connectivity.