Working Cafe

Level 2 Certificate in

Principles of Warehousing & Storage

Qualification purpose

This qualification is designed for learners who want to enter and/or progress from entry roles in the Warehousing and Storage industries. Learners will develop the underpinning knowledge necessary to support them in their role in this sector. Completion of this qualification will support progression into employment or into higher level roles in the industry. The qualification is ideal for learners not in employment, or who cannot access an Apprenticeship. It would also be ideal for prison-based learners preparing for release. This qualification will:

  • focus on the study of the warehousing and storage industry

  • offer breadth and depth of study, incorporating a key core of knowledge.


Qualification objectives

The objectives of this qualification are to:

  • allow learners to progress to employment within the warehousing and storage industry

  • provide informed and prepared potential employees.

To be awarded the Level 2 Certificate in the Principles of Warehousing and Storage, learners are required to successfully complete all 5 mandatory units:

  • Introduction to warehousing and storage

  • Understanding how to receive and store goods

  • Understanding how to process orders and prepare them for dispatch

  • Understanding how to check stock and update records

  • Customer service in warehousing and storage

Essential skills

While completing this qualification, learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’ such as team working, independent learning and problem solving, to more tricky-to-measure skills such as:

  • an appreciation for appropriate behaviour and dress

  • appropriate interpersonal skills

  • communicating with professional colleagues/peers and/or hierarchical seniors

  • supporting other aspiring employees

  • personal manners and deportment

  • understanding work practices and how different roles and departments function within an organisation.